NAPA AutoCare

While continuing to offer our customers personal care, we have added the benefit of being a NAPA AutoCare Center. With NAPA, we are able to provide the added benefit of a national company while still keeping a family feel.

NAPA AutoCare is not a franchise, but a high standard in the automotive industry developed by NAPA. This partnership offers exclusive benefits like the NAPA AutoCare Peace of Mind Warranty to its customers.

It is a written warranty that is honored at more than 13,000 locations nationwide, more than any other automotive repair brand. NAPA AutoCare is designed with today's consumers in mind. NAPA knows that a primary concern for consumers is finding a reputable repair business that performs quality work at a fair price.

The NAPA AutoCare program is a quality standard where independent repair business owners are invited to join based upon their community reputation, integrity, qualifications, and expertise.

NAPA AutoCare Gold Certification

Krafftkare Automotive Inc. is proud to be NAPA Gold Certified. NAPA defines its Gold Certified program with the following quote: "To be the best, we must recognize our best."

Krafftkare Automotive Inc. achieved this certification in 2019 and has been certified since.

To be considered for NAPA AutoCare Gold Certification, an auto repair shop must meet the following qualifications:

• Minimum 4 Star Customer Satisfaction Rating
• ASE Master Technician on Staff
• Use of a Digital Vehicle Inspection to properly communicate customer vehicle needs
• NAPA EasyPay Financing Options
• Owner & Technician Continuing Networking and Education

Being a NAPA Gold Certified auto repair shop gives Krafftkare Automotive Inc. the opportunity to pass along numerous benefits to you, our customer, including but not limited to:

• NAPA Local Labor Warranty and Nationwide 3 Year/36,000 Mile Coverage
• Cost Saving Promotions and Rebates
• Continuing Education Opportunities for Technicians

NAPA Credit Card

The NAPA Credit Card provides eligible customers with financing options that can help make automotive repairs and maintenance easier to manage.

• Up to 12 months, no interest financing!
• 6 months no interest if paid in full on purchases of $199 or more!
• 6-month and 12-month financing at participating locations
• Extend your Peace of Mind Warranty to 36 Months/36,000 Miles
• Low Minimum Monthly Payments
• Simple Credit Application Process
• Instant Credit Available*
• New Purchasing Power
• Exclusive Cardholder Financing Promotions*
• Doesn't Tie Up Other Credit Lines
• Receive your credit card in 7-10 days
• Statement received within 30 days
• Online account management
• Use it at Gas Stations Nationwide

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Trust NAPA for Reliable Service Every Time

If you depend on your vehicle, it's important to have parts and service you can depend on to keep it running right. Here's why your NAPA AutoCare Center installs NAPA brand parts, and what makes them an excellent value: over 80 years of dependability.

NAPA has been a recognized quality leader in the auto parts and repair business for decades.

Regular maintenance is the key to getting the most out of your vehicle, but you shouldn't have to sacrifice trust and peace of mind when finding a repair center for your automobile.

NAPA AutoCare Centers are built around a quality standard where independent repair business owners are invited to join based on integrity, qualifications, and expertise. That's how NAPA AutoCare works to provide the quality service customers deserve.

NAPA Warranty

There's no greater peace of mind than knowing you have one less worry when your vehicle is serviced by the professionals at your local NAPA AutoCare Center.

NAPA AutoCare Centers stand behind qualifying work with the NAPA AutoCare Peace of Mind Warranty.

Included FREE with your qualifying repair or service work:

• Covers parts and labor on qualifying repairs and services for 36 months/36,000 miles.
• Honored nationwide by thousands of NAPA AutoCare Centers, so you're protected even when you travel.
• For warranty service outside a 25-mile radius from your original repairing location, contact the NAPA AutoCare Warranty Administrator at 800-452-NAPA (6272).
• For warranty service inside a 25-mile radius from your original repairing location, please contact your original location for service.

NAPA AutoCare Code of Ethics

• To perform high quality repair service at a fair and just price.
• To have a sense of personal obligation to each customer.
• To recommend the services, repair, and maintenance necessary to maintain the vehicle in safe working order.
• To use only products which are safe and provide service, and are equal to or exceed those recommended by the vehicle's manufacturer.
• To service and repair vehicles in a timely manner and keep the customer informed of any and all changes, including completion times.
• To give the best customer service possible and, in the case of any disputes, provide a prompt and amicable resolution.
• To ensure that the entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
• To notify the customer if appointments or completion promises cannot be kept.